The second edition of this highly popular text has been substantially revised and updated to include six new chapters including knowledge work, representation at work and virtual work, and substantial revisions to existing chapters Now including more international examples and cross-national comparisons in response to feedback, the text одзъу also features a wealth of pedagogical devices such as case vignettes, definitions, learning objectives, more student exercises, summaries etc ensuring maximum accessibility for students.  Роман-эпопеяISBN 0333984595.